Eligibility Specialist - Child Care Assistance

What You'll Do

Key Responsibilities

• Maintain records and files proving eligibility for childcare assistance payment for applicants.
• Review Applications and other documents submitted by applicants and verify information for compliance with NJ DFD Instructions as outlined in policy.
• Review paystubs, tax returns and Schedule C financial documents to determine eligibility.
• Process requests for Change in Providers
• Process requests for initial and annual Child Abuse Record Investigations and Home Inspections
• Educate parent of other childcare options (RFCC, child care centers, etc.)
• Maintain spreadsheets of applicants whose periods of subsidy are ending each month or whose agreements can be extended if proof of license extension is received.

Requirements

• Must have a working knowledge of Microsoft Teams, Outlook, and SharePoint, as well as excellent customer service skills and the ability to calculate numbers accurately.
• Good attention to detail is essential.
• Must have a high school diploma or equivalent.
• Must know how to scan documents.
• Must have good math skills and be able to calculate income.
• Good at handling multiple tasks and responsibilities simultaneously.
• Working knowledge of Microsoft Office preferred but not required.

Nice to Have

Preferred Qualifications: Bilingual individuals who can communicate effectively with diverse populations are highly valued.

Benefits

• 403(b)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance