Kauai Child Care Resource and Referral Program Specialist

What You'll Do

Provider Recruitment & Outreach

• Maintain a tracking system that follows potential family childcare providers from the initial phone call to final licensing/registration.
• Conduct home visits to provide technical assistance to potential family childcare providers, helping them establish quality care in their homes.
• Conduct outreach activities to identify potential providers, promote the business of family childcare, and inform the public about the Childcare Registry.

Childcare Registry & DHS Support

• Field calls from practitioners regarding the Childcare Registry program within your island district.
• Review Registry applications and supporting documentation for completeness under the direction of Registry Specialists.
• Act as a liaison between Registry Specialists and practitioners to help them obtain or update their Childcare Registry.
• Provide technical assistance on Registry forms and guide practitioners on annual DHS Health & Safety requirements.
• Counsel practitioners on available training opportunities and professional development programs to support career goals.

USDA Food Program Support

• Perform support and pre-approval visits to childcare providers to educate them on all aspects of the USDA Child Care Food Program.
• Develop home monitoring schedules and maintain accurate documentation of reviews and program recordkeeping.
• Read, evaluate, and adjust participant menus, including tallying changes and making follow-up calls.
• Provide ongoing technical assistance to participants regarding the USDA Child Care Food Program.

Participant & Class Administration

• Receive, log, and maintain Registration Deposit Fee requests; manage participant enrollment and deposit returns/pick-ups.
• Accurately input and maintain participant information, event details, and evaluation forms in the WLS database.
• Maintain continuous contact with trainers by sending reminders and updates regarding schedule changes or cancellations.
• Connect training participants with other community and professional development resources.

Training Materials, Inventory & Scheduling

• Coordinate the childcare training class schedule specifically for your respective island.
• Prepare, compile, and produce all required physical materials (fliers, handouts, and supplies) for training classes.
• Track inventory of class materials, attendance records, and feedback forms; act as the checkpoint for trainers picking up and returning materials.
• Review Training Bucket procedures with new trainers and track completed training materials.

Technical, Reporting & Team Support

• Process Trainer Evaluation Summaries, track projected hours, and report training stats directly to the Island Coordinator.
• Provide technical support and assistance for Online Training platforms as needed.

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Other Duties

• Assist other PATCH offices with training department responsibilities and operational needs.
• Represent PATCH by attending community outreach and marketing events to promote our services.
• Performs other duties as necessary.

Working Conditions: 

• Usually indoors under . Requires long periods of sitting.
• Field work

Work Hours: 

• Monday - Friday, 7:30 am - 4:30 pm; duties may require occasional evening and weekend hours.

Equipment Use: 

• Computer and standard office equipment.

Mental, Physical and Communication Demands: 

• Requires relating to people in a friendly and professional manner with excellent verbal and written communication skills. 
• Requires working under minimal supervision.
• Must be organized and able to pay close attention to detail and requires working to established procedures and the ability to be prompt and on time.
• Must be able to type 30 words per minute

Requirements

Education/Experience: 

• Associate Degree in Early Childhood Education or related field.
• Experience working in the early childhood field is preferred
• Basic nutrition knowledge
• Computer literate with proficiency in Word, Excel, & Power Point
• Previous experience interacting in a multi-cultural community.
• Requires basic knowledge of customer service and oral communication skills.
• Requires proficiency in Microsoft Office programs.

Nice to Have

• Previous experience as a child care provider highly preferred.
• Some familiarity with USDA meal pattern requirements is preferred
• Knowledge of professional development resources within the community preferred.

Benefits