About This Role
This Ecom Customer Support position at Richardson Bike Mart in Richardson, TX offers $15 – $18/Hr. Candidates should bring relevant professional experience and a reliable work ethic in a childcare facility environment.
We're expanding our ecom team at Bike Mart and looking for a motivated individual to join our crew! Our ideal candidate is someone who's passionate about helping customers live a better life on two wheels.
We are always accepting applications for this role.
What You'll Do
This role encompasses a range of responsibilities, including:
Managing the order fulfillment process from start to finish, ensuring timely and accurate delivery to customers.
Collaborating with the Ecom Manager to maintain a well-organized and up-to-date catalog of products.
Overseeing housekeeping tasks to maintain efficiency and organization, including inventory management of shipping and packing materials.
Providing exceptional customer service by responding to customer inquiries, making proactive recommendations, and ensuring a seamless shopping experience.
Requirements
Attention to detail
Strong sense of curiosity
Customer service skills
Be able to lift at least 40 lbs
Extensive use of technology
Nice to Have
Bicycle shop experience
Ecom experience
College Degree
Benefits
Common Questions
What is the education required for this position?
At least a high school diploma or equivalent
What does this position pay?
This Ecom Customer Support role pays $15 to $18/Hr.
Is this full-time or part-time?
This job is Full Time.
Where is Richardson Bike Mart located?
Richardson Bike Mart is located at 1451 West Campbell Road, Richardson, TX