About This Role
This Service Writer position at Richardson Bike Mart in Dallas - Preston Hollow, TX offers $16 – $19/Hr. Candidates should bring relevant professional experience and a reliable work ethic in a childcare facility environment.
We're a one-stop shop for all your bike needs at Bike Mart! Our Service Writers provide exceptional customer service by inspecting bikes, gathering data, and recommending necessary repairs. When time allows, they also perform simple repairs on the spot.
We are always accepting applications for this role.
What You'll Do
Welcome customers to our service department and establish a rapport with them.
Conduct a thorough multi-point inspection of each bike that comes in for service.
Collect vital information from the customer to ensure we meet their needs.
Accurately enter customer data into our point-of-sale system.
Book appointments for any necessary repairs or maintenance.
Answer phone calls and respond to customer inquiries in a timely manner.
Perform routine maintenance and basic repairs when possible.
Requirements
Service Writers should have the following-
Great communication skills.
Excellent attention to detail.
Ability to think on their feet in a fast-paced environment.
Sales skills.
Working knowledge of bicycles.
Customer service skills.
Benefits
Common Questions
What is the education required for this position?
There are no education requirements for this position.
What does this position pay?
This Service Writer role pays $16 to $19/Hr.
Is this full-time or part-time?
This job is Full Time.
Where is Richardson Bike Mart located?
Richardson Bike Mart is located at 5425 West Lovers Lane, Dallas - Preston Hollow, TX